Baelz near you
Baelz is a decentralized organization, responsibility is taken locally. For your requests, you can contact us directly or our local partner in your region (contact details see below).
Receipt of goods exclusively in: Lilienthalstraße 26, D-74078 Heilbronn-Biberach
from 07.30 am – 12.30 pm and 13.15 pm – 15.30 pm (Monday – Friday)
Trouvay & Cauvin Ltd.
Broadgate Broadway Business Park
Chadderton, Oldham - Lans OL9 9XA
United Kingdom
info.manchester@trouvaycauvin.com
Tel +44 (0) 161 684 7488
Report a security vulnerability - Cyber Resilience Act (CRA)
Baelz manufactures products with digital elements within the meaning of EU Regulation 2024/2847 (Cyber Resilience Act), for example controllers or electronic actuators and associated software. Cybersecurity requirements are taken into account in the development of our products. We accept reports of possible, previously unknown vulnerabilities in these products via this central email address:
If you identify a possible vulnerability or a security incident in a Baelz product, please report it there, if possible with the following information:
- Product and Baelz type, serial number and software or firmware version
- Description of the vulnerability or behaviour, time of occurrence and affected environment
- Information on whether the vulnerability is already being actively exploited
- Your contact details for any queries
Incoming reports are reviewed and handled in accordance with the legal requirements of the CRA. This includes notifying the competent authorities where required.
Please do not publish information about a vulnerability without prior consultation with us.
